Monday, March 14, 2011
Bears inform fans of refund policy
By Jeff Dickerson
CHICAGO -- The Chicago Bears informed season tickets holders last month of the team's refund policy in the event games are lost in 2011 due to the lockout.
In a letter sent via e-mail from Bears team president and CEO Ted Phillips, season ticket holders were told, "in the event games are cancelled, you will be given the option between a refund or credit to future games. Refunds will be paid no later than 30 days after the final determination of how many games will be played during the 2011 NFL season."
The Bears won't be refunding interest, which would be a small sum. Season ticket holders would only start to accrue interest once a game is officially cancelled, and would then only earn interest for up to 30 days, since refunds are due to be received by ticket holders no later than 30 days following a final determination of the 2011 schedule.
NFC North rival Detroit took a slightly different approach on the matter. Lions team president Tom Lewand told Detroit season ticket holders in a similar letter, "we will provide you with a full refund, with simple interest, for any cancelled preseason or regular-season home games."
"We all want football without interruption while ensuring the game is sound and strong well into the future," Phillips wrote. "We have no doubt an agreement will be reached with the union. As Commissioner Roger Goodell recently stated, "These are not easy negotiations, but the outcome can be positive. If both sides give a little, everyone, including fans, will get a lot and the game will improve through innovation."
The due date for Bears fans to renew their season tickets is April 7, 2011.