Geno Smith, airline comment on incident

January, 23, 2014
Jan 23
2:05
PM ET
New York Jets quarterback Geno Smith and Virgin America airlines released statements Thursday through the team, responding to the incident that occurred last Friday at Los Angeles International Airport.

The statement from Virgin America:
“After a full review of the incident, we believe it was the result of a misunderstanding that regrettably escalated unnecessarily. We’ve apologized to Mr. Smith for his experience, which could have been better -- and we’d welcome him back onboard any time. As an airline that prides itself on our guest service, we take incidents such as this one very seriously.”

Smith:
“I really appreciate that Virgin America took this seriously, looked into this matter and followed up with me. I look forward to flying their airline again soon.”

Rich Cimini

ESPN New York Jets reporter

SPONSORED HEADLINES

Comments

Use a Facebook account to add a comment, subject to Facebook's Terms of Service and Privacy Policy. Your Facebook name, photo & other personal information you make public on Facebook will appear with your comment, and may be used on ESPN's media platforms. Learn more.


Insider