It's late March 2002 and Bally's sports book director John Avello sits at his desk recalling what business was like a year earlier.
He remembers how people streamed through the doors at 6 a.m. and didn't leave until 9 p.m. The screaming, the chest bumping and the lines that went 10 gamblers deep.
Avello is clearly in denial now. He's still shocked from the absence of the 64 color-coded books that once covered his desk and floor. And he's equally disturbed every time he steps out of ...Read full story